Report a Repair

Some repairs are the responsibility of the TMO whilst others remain the responsibility of Southwark Council.

Selecting the correct reporting route is important to ensure that you receive the quickest resolution.

The TMO is responsible for arranging and managing repairs for:

List of TMO Repairs

TMO Repairs can be reported:

In person at the TMO Office or by phone
Mon-Thurs 10am-4pm

By Email 24hrs (emails only read during office hours)

Southwork Council is responsible for the following repairs which should be reported directly to the Southwark Repairs Call Centre and not the TMO

All heating and hot water repairs
Emergency Lift Repairs (e.g. person trapped)
Out of hours emergency repairs

By phone on